Privacy
Volna School uses personal information to respond to enquiries, arrange trial lessons, support learning, and operate school administration.
Review status
Draft privacy notice for owner/legal review before final public launch. It should be checked against the school's actual systems, contracts, retention schedule, cookie tooling, and data processor list.
Volna School is responsible for the personal information it collects through the website, trial registration forms, enquiries, lesson administration, and direct communication with families or learners.
The school can be contacted at info@volnaschool.com for privacy questions, access requests, corrections, or deletion requests.
The school may collect contact details, learner name, learner age or year group, course interest, preferred contact method, placement notes, and learning-level information shared through forms or direct communication.
For enrolled learners, the school may also hold lesson-related administration, attendance information, homework or progress notes, invoice/payment records, and communication needed to manage the learning relationship.
Information is used to respond to enquiries, recommend a suitable class or private lesson route, arrange trial lessons, communicate with families and learners, provide teaching support, manage invoices, and keep appropriate school records.
Where required, information may also be used to meet safeguarding, accounting, legal, or dispute-resolution responsibilities.
The legal basis for processing should be confirmed by the owner/legal reviewer. In practice, different activities may rely on consent, contract, legitimate interests, or legal obligation depending on the context.
Trial registration consent allows the school to contact the person who submits the form about arranging a free trial lesson. It should not be treated as blanket consent for unrelated marketing.
Children's information should be handled with particular care. Registration forms are intended to be completed by adults, parents, or guardians where a child is involved.
The school should avoid collecting unnecessary sensitive information in the first enquiry form and should explain directly to families why placement information is needed.
The school may use trusted service providers for website hosting, email, online lessons, analytics, payment administration, data storage, security checks, and school administration.
Those providers should only receive the information needed to perform their role. The final policy should name or describe actual providers after owner review.
The website may use essential cookies and similar technologies required for site security, forms, analytics, or performance monitoring.
Analytics information should be used to understand website performance and improve the service, not to make high-impact decisions about learners.
Personal information should be kept only for as long as it is needed for enquiries, lessons, administration, safeguarding, accounting, legal, or dispute-resolution purposes.
The owner should confirm specific retention periods before launch. Families and learners can ask for information to be corrected or deleted, subject to records the school needs to keep.
Depending on the context, individuals may have rights to access, correct, erase, restrict, object to, or receive a copy of their personal information.
Requests can be sent to info@volnaschool.com. The school should verify the requester before sharing or changing personal information.
The school should use reasonable technical and organisational measures to protect personal information. No online transmission or storage method can be guaranteed as completely secure.
This notice may be updated when the website, school systems, legal requirements, or service providers change.
For privacy questions or data requests, contact Volna School at info@volnaschool.com.
